The primary responsibility of the Education Scheduler is to schedule frontline staffing for all Education Department programs, including school visits, educator professional development, gallery education and public programs. The Coordinator reports to the Manager of School Programs and Partnerships and works with Education team managers to understand staffing requirements and produce shift schedules for frontline Education staff, including six full-time Educators and approximately 30 part-time facilitators (peak season). The Education Coordinator processes payroll, tracks hours and makes recommendations regarding staffing levels in peak/offseason. The Education Coordinator represents the Education Department at interdepartmental Operations meetings and supports Education managers in ordering supplies and materials for programs. The qualified candidate is skilled at scheduling and payroll procedures.
Education Mission Statement:
The Education Department brings the causes, events and ideas of the American Revolution to life through immersive and creative programming for people of all ages and diverse life experiences. We produce well-researched, high-quality programs and learning resources that draw on the Museum’s collection and exhibits to present multiple historical perspectives through the eyes of real people who lived through the Revolution. In doing so, we empower people to think critically, understand and respect the views of others, and make positive changes in their communities and beyond.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work closely with managers in the Education and other departments to ensure adequate front-line staffing levels for museum operations.
- Creates and organizes monthly and daily schedules for public and school programming.
- Secures substitutes for absent staff as required to ensure excellent visitor experience.
- Makes continual adjustments to daily schedules to meet operational needs, noting peak/off-peak changes
- Works closely with Group Sales, Development and other departments to ensure groups visits and tours, including VIP and donor tours, and school programs are appropriately staffed.
- Generates reports on individual and departmental performance metrics for continuous improvement and optimized work flow.
- Collaborates with HR and Finance staff on timecard and payroll procedures and oversees accuracy of staff payroll, complying with all local, state and federal laws and organizational policies.
- Works with the Education and Curatorial staff to coordinate staff training, recommending preferred times and tracking training attendance.
- Monitors and recommends overtime for approval by Managers, as well as overall attendance of employees.
- Coordinates and approves annual vacation planning, secures coverage for vacant shifts, tracks and reports all hours.
- Oversees scheduling for program spaces and equipment, including schedules for the museum classrooms and Revolution Place, in partnership with Group Sales.
- Helps the departmental team develop goals, action plans and timetables.
- Ensures work resources are reviewed and updated as needed.
- Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
- Attends programs, as necessary, including nights and weekends, to ensure they run smoothly.
- Additional duties, as assigned.
- Bachelor's degree preferred, or Associate’s Degree plus relevant work experience. Coursework in American History, American Studies or Museum Education a plus.
- Minimum of 1 - 2 years of experience with scheduling for front-of-house staff, ideally at a museum, historic house, or other informal education setting.
- Strong knowledge of scheduling, budgeting, payroll procedures, and program logistics, with experience using ADP Workforce Now systems.
- Outstanding customer service skills.
- Excellent oral and written communication skills.
- Superb attention to detail, flexibility and creative problem solving are essential.
- Ability to balance the museum’s needs with the needs of staff and volunteers.
- Experience with staff and volunteer management required.
- Ability to work effectively and diplomatically with Museum volunteers, staff, patrons, and representatives of schools and other community-based organizations.
- A friendly, collaborative, energetic, pro-active work style a must.
- Ability to see, speak and hear clearly, and lift 25 pounds.
- Valid driver’s license.
- Must be capable of working gracefully under pressure, managing multiple schedules and programs simultaneously while balancing big-picture goals and small logistical details.
The Museum of the American Revolution (www.AmRevMuseun.org) is an Equal Opportunity Employer.
To apply, please send a cover letter , resume and three references to email@example.com.